Safeguarding and governance-
As a church community, we are committed to:
● Creating and promoting a safe, caring and welcoming environment where everyone is valued, respected and able to flourish.
● Recognising that safeguarding is the shared responsibility of every member of our church family.
● Safely recruiting, training, supporting and equipping all staff and volunteers who serve children, young people and adults who may be vulnerable.
● Responding promptly, appropriately and compassionately to every safeguarding concern or allegation.
● Listening carefully to anyone who raises a concern or discloses abuse, taking every report seriously.
● Providing pastoral care and support for victims, survivors and all those affected by abuse.
● Responding with fairness, sensitivity and appropriate pastoral care to those who are the subject of safeguarding concerns or allegations.
● Taking appropriate action where an individual may present a risk of harm to others.
● Challenging any abuse of power, misuse of trust or inappropriate behaviour by anyone serving in a position of responsibility.
● Regularly reviewing our safeguarding policies, procedures and practices to ensure they remain effective and reflect current legislation and recognised good practice.
● Maintaining a Whistleblowing Policy that enables staff and volunteers to raise concerns safely and confidently.
● Ensuring that everyone serving at The Rock Church understands and agrees to follow our safeguarding policies, procedures and code of conduct.
We are committed to working in partnership with parents, carers, statutory agencies and our wider community to ensure that The Rock Church remains a place where people of every age can experience God's love in a safe and supportive environment.
-
Urgent concerns
If you have an urgent concern about a child, young person or adult, and an immediate response is needed:
● Contact the emergency services on 999.
● Inform our Designated Safeguarding Lead and Lead Pastor as soon as possible by phone or email, unless they are the subject of the concern.
Concerns where someone may be at risk of harm (non-emergency)
If you have a concern about someone who may be in need of support or at risk of harm:
● Report your concern to our Designated Safeguarding Lead or Lead/Pastor.
● If the person you would normally report to is the subject of the concern, please contact an alternative safeguarding contact:
Designated Safeguarding Leads: Robert McNerney & Sarah Green
Lead Pastor: Samantha McVey
Concerns about a staff member or volunteer
If your concern relates to a member of staff, volunteer or someone serving within The Rock Church:
Please report this to:
Safeguarding Adviser: [Name] [Email / Telephone]
-
As part of our commitment to creating a safe and healthy church community, The Rock Church is a member of Thirtyone:eight, an independent safeguarding organisation that provides specialist advice, guidance and support to churches and charities.
Through this partnership, we have access to expert safeguarding resources, training and professional advice to help us develop good practice, respond well to concerns, and ensure that our safeguarding policies and procedures continue to protect and support everyone within our church community.
At The Rock Church, we are committed to creating a safe, welcoming and Christ-centred community where individuals and families can belong, grow and flourish. As a church, we believe every person is created in the image of God and deserves to be treated with dignity, respect and care.
Safeguarding is at the heart of how we love and serve one another. It is everyone's responsibility to help create an environment where children, young people and adults can feel safe, valued and supported. We are committed to fostering a culture where concerns are listened to, people are protected, and everyone can participate confidently in the life of our church
-
Immediate Concerns
For emergency support in a crisis or where someone's life is at risk please call the Emergency Services on 999 or Samaritans on 116 123.
Counselling & Therapy
There may be times when you yourself or the Church may recommend that you seek some professional support from a therapist. The decision to seek professional help will remain yours entirely. We recommend using these links below to search for the right support.
● If you would like a Christian Counsellor, try the Association of Christian Counsellors: acc-uk.org
● The British Association for Counselling and Psychotherapy offers a directory of professionally trained therapists: bacp.co.uk/search/therapists
● Health & Care Professions Council: hcpc-uk.org
Specialist Support
Family & Parenting
Hertfordshire Local Authority
● HERTFORDSHIRE SOCIAL SERVICES
Children - 0300 123 4043 (24 hrs)
Adults - 0300 123 4040
● Coram Family Lives - familylives.org.uk or call 0808 800 2222
● Mens advice line: 0808 8010 327
● Safe Spaces: 0300 303 105
● Childline: 0800 1111
● Kids Matter - kidsmatter.org.uk
Support with anxiety
● anxietyuk.org.uk or call 03444 775 774
Mental Health Crisis support
● Samaritans - samaritans.org or call 116 123
● SHOUT - 24 hour text message service for those in crisis. Text 85258 ● Mind - mind.org.uk or call 0300 123 3393 or text 86463
● 24/7 Mental Health Support Line, call 0800 028 8000
Domestic Abuse support
● Women’s Aid - womensaid.org.uk
● National Domestic Abuse Helpline - nationaldahelpline.org.uk or call 0800 2000 247
● Refuge - For women & children against domestic violence - refuge.org.uk
Pregnancy Crisis support
● Life - lifecharity.org.uk or call 0808 802 5433, text 07860077339
● Pregnancy Crisis Helpline - pregnancycrisishelpline.org.uk, call 0800 368 9296
Relationship Crisis support
● Relate - relate.org.uk
Protecting Elderly
● Hourglass - wearehourglass.org or free text 078 6005 2906 or call 0808 808 8141
Financial Support/ advice
● Christian’s against poverty- capuk.org